Tip #577: A Business Was Lost For Want of a Daily Talk
“Management is about arranging and telling. Leadership is about nurturing and enhancing.” Tom Peters We want employees to be engaged and effective in their jobs.
“Management is about arranging and telling. Leadership is about nurturing and enhancing.” Tom Peters We want employees to be engaged and effective in their jobs.
“The reports of my death have been greatly exaggerated.” Mark Twain I have just read an article titled: “The Death of the Performance Review,” which
“We cannot negotiate with those who say: ‘What’s mine is mine and what’s yours is negotiable.’” John Fitzgerald Kennedy I was just in Amman, Jordan
“Craft is common both to skill and deceit.” Winston Churchill According to “Computerworld,” IBM apparently cut the salaries of certain members of their Global Technology
“If you want to achieve excellence, you can get there today. As of this second, quit doing less-than-excellent work.” Thomas J. Watson, Sr. When I
“It’s easy to make good decisions when there are no bad options.” Robert Half [Note: The following information is drawn from these sources: Wikipedia: Cynefin;
“The strongest human instinct is to impart information, the second strongest is to resist it.” Kenneth Grahame These days, performance management seems to be increasingly
“You can always find a distraction if you’re looking for one.” Tom Kite Many of us are faced with the need to juggle a variety
“There aren’t any embarrassing questions — only embarrassing answers.” Carl Rowan I really thought that I had discovered a very clever way to make a
“The way positive reinforcement is carried out is more important than the amount.” B. F. Skinner Research by Robert O. Brinkerhoff shows that only 15
“The usual fortune of complaint is to excite contempt more than pity. ” Samuel Johnson If you have a call center that handles customer complaints,
“We will begin by learning how to tie our shoes.” John Wooden In his most recent book Great By Choice, Jim Collins, discovered that the
Get New Blog Posts in Your Inbox Weekly.