We design and deliver quality, high-energy, activity-based classroom and virtual learning programs that build skills and change attitudes.
Laurel and Associates, Ltd. can help you build managerial, employee development and technical skills through the design and delivery of participatory classroom and virtual training programs. We can also teach your trainers how to quickly design and then effectively facilitate high quality skill-building and attitude-changing training programs.
Dates and times
Tue, September 13, 2022
11:00 AM – 1:00 PM CDT
Wed, September 14, 2022
6:00 PM – 8:00 PM CDT
Are you tired of hiding your feelings and opinions, being overlooked, or always being expected to just go along with whatever others want to do? Do you find it hard to say “no” even when you’re overextended? Do people often take advantage of you?
When we don’t know how to speak up for ourselves in a direct but respectful and assertive way, every personal or business interaction can be frustrating and exhausting.
In this five-session highly interactive workshop, you will explore what it means to be assertive, what happens when we’re not assertive, and why we don’t assert ourselves. You will learn how to behave and communicate assertively. You will gain practical techniques to say “no” when appropriate, realistically evaluate and respond to criticism, recognize and handle manipulation, handle your own and other’s anger, and effectively communicate your feelings, rights, and needs.
We need to recognize and accept that we are worthy of respect. We need to identify and respect our own rights so that we don’t allow them to be trampled- by ourselves or by others. We need to recognize and accept responsibility for our feelings, rights, and needs. And finally, we need to identify the result we desire, take a win/win problem solving approach to achieve it, and follow through on our resolve. This workshop will show you the way.
You have two choices for attending this workshop. The first choice is a noon session. It meets on Tuesdays from 11 am to 1 pm CST beginning September 20th. The second choice is an evening session. It meets on Wednesdays from 6 pm to 8 pm CST beginning September 21tst.
Isn’t it time you took control of yourself and your life? If not now, when?
We have all known employees who shined during an interview but tarnished quickly once on the job. This half-day skill-building participant-centered workshop is designed to assist supervisors and managers in improving their abilities to conduct an effective selection interview.
Generational differences can be the root of several issues in a workplace, including misunderstandings, poor customer service, and conflict in work ethics. In this half-day skill-building workshop, participants will utilize interactive exercises to define four different generational cultures, decode generational miscommunications, and recognize and resolve real-life intergenerational issues. Come in with an open mind and ready to learn!
Becoming an active listener means going beyond just listening. This participant-centered workshop will impart the characteristics of good listeners and active listening skills. Interactive exercises allow participants to analyze and improve poor listening habits and identify techniques to improve these behaviors.
Date and time
Saturday, May 21st
11 AM to 2 PM CDT
Register Now
Do you duck around a corner when you see a certain person coming in your direction? Do you try to ignore phone calls from some people? Do you try to steer clear of certain family get-togethers? In other words, do you have difficult people in your life?
We all do, and we can’t always avoid them. So, wouldn’t it be nice to know how to keep your temper and your sanity when you have to deal with them?
Join us for a friendly discussion where you can help each other learn and practice five steps for calming yourself, the other person, and the situation. You’ll find out that dealing with difficult people doesn’t have to be so difficult.
Your facilitator, Deb Laurel, prides herself on providing useful and enjoyable workshops that build important life skills. You’ll be actively involved every step of the way. And you’ll leave this 3-hour workshop able to handle difficult people with confidence.
Laurel and Associates, Ltd. of Madison, Wisconsin is a certified woman-owned small business dedicated to building the skills needed for employee, managerial and organizational success. When you work with Laurel and Associates, Ltd. we guarantee the following or your money back:
Thank you Deb for all the great learning!!!
“Criticism should be a casual conversation.“ W. H. Auden A win/win problem-solving model for providing constructive feedback is particularly effective for individuals who are uncomfortable
“I’ve always believed that you can think positive just as well as you can think negative.“ Sugar Ray Robinson The most effective way to deflect
One key to a successful training program is to help participants realize at the beginning of the session how the training will benefit them. They
We help managers, employees, and trainers develop the skills that will ensure their greater engagement, performance, and retention.
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Wisconsin Woman-Owned Business Enterprise
