We design and deliver quality, high-energy, activity-based classroom and virtual learning programs that build skills and change attitudes.
Laurel and Associates, Ltd. can help you build managerial, employee development and technical skills through the design and delivery of participatory classroom and virtual training programs. We can also teach your trainers how to quickly design and then effectively facilitate high quality skill-building and attitude-changing training programs.
Wed, Oct 26, 2022, 11:00 AM –
Wed, Nov 23, 2022, 1:00 PM CDT
Are you tired of hiding your feelings and opinions, being overlooked, or always being expected to just go along with whatever others want to do? Do you find it hard to say “no” even when you’re overextended? Do people often take advantage of you?
When we don’t know how to speak up for ourselves in a direct but respectful and assertive way, every personal or business interaction can be frustrating and exhausting.
In this five-session highly interactive workshop, you will explore what it means to be assertive, what happens when we’re not assertive, and why we don’t assert ourselves. You will learn how to behave and communicate assertively. You will gain practical techniques to say “no” when appropriate, realistically evaluate and respond to criticism, recognize and handle manipulation, handle your own and other’s anger, and effectively communicate your feelings, rights, and needs.
We need to recognize and accept that we are worthy of respect. We need to identify and respect our own rights so that we don’t allow them to be trampled- by ourselves or by others. We need to recognize and accept responsibility for our feelings, rights, and needs. And finally, we need to identify the result we desire, take a win/win problem solving approach to achieve it, and follow through on our resolve. This workshop will show you the way.
Isn’t it time you took control of yourself and your life? If not now, when?
We have all known employees who shined during an interview but tarnished quickly once on the job. This half-day skill-building participant-centered workshop is designed to assist supervisors and managers in improving their abilities to conduct an effective selection interview.
Generational differences can be the root of several issues in a workplace, including misunderstandings, poor customer service, and conflict in work ethics. In this half-day skill-building workshop, participants will utilize interactive exercises to define four different generational cultures, decode generational miscommunications, and recognize and resolve real-life intergenerational issues. Come in with an open mind and ready to learn!
Becoming an active listener means going beyond just listening. This participant-centered workshop will impart the characteristics of good listeners and active listening skills. Interactive exercises allow participants to analyze and improve poor listening habits and identify techniques to improve these behaviors.
Laurel and Associates, Ltd. of Madison, Wisconsin is a certified woman-owned small business dedicated to building the skills needed for employee, managerial and organizational success. When you work with Laurel and Associates, Ltd. we guarantee the following or your money back:
Thank you Deb for all the great learning!!!
“To be persuasive, we must be believable. To be believable, we must be credible. To be credible, we must be truthful.” Hellmut Walters Trainers do
“The four-level Kirkpatrick-Katzell model is a clear and present danger. It sends numerous harmful messages.” Will Thalheimer If you want to know what those harmful
“Being assertive does not mean attacking or ignoring others’ feelings. It means that you are willing to hold up for yourself fairly-without attacking others.” Albert
We help managers, employees, and trainers develop the skills that will ensure their greater engagement, performance, and retention.
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Wisconsin Woman-Owned Business Enterprise
