Tip #74: Teaching something no one wants to learn
The Challenge: You have to teach a policy that no one thinks is useful Possible Approaches: Begin by splitting the group in half and
The Challenge: You have to teach a policy that no one thinks is useful Possible Approaches: Begin by splitting the group in half and
The Challenge: You have to train a diverse group of seasoned and new employees. Possible Approaches: Begin the session by dividing the group into seasoned
The Challenge: You have to teach a procedure that has a lot of complicated steps. Possible Approaches: Conduct a task analysis to identify the appropriate
The Challenge: You have to teach a concept, but you have no working knowledge of examples of that concept in the work lives of the
Difficult Behavior: Has difficulty making simple, concise statements. Makes grandiose theories or complicates simple ideas with tangential ideas. Often confuses most or all of the
Difficult Behavior: Asks questions or raises issues which are not related to the topic which is being discussed. Talks on the side about unrelated things
Difficult Behavior: Complains about anything and everything, including: the room, materials, topics, instructor, organization, weather, refreshments, etc. Focus is on what is wrong or bad
Difficult Behavior: Quiet, non-participative, passive in the group. Does not make an effort to become part of the discussion. Can be shy, depressed, afraid, tired,
Difficult Behavior: Is quick to find fault with the material or instructor. Picks apart statements in an inappropriate way. Often is angry, but will not
Difficult Behavior: Has opinions on every subject and states them in a very authoritative manner. Other participants and the trainer find it hard to disagree
The aroma of coffee. The scent of perfume or cologne. Stale stuffy air in a room without proper ventilation. The caustic chemical stink of cleaning
Some of you may be thinking that the sense of taste really does NOT have to be addressed in a training program. However, if you
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