Tip #940: How to Take Control of Yourself and Your Life!

“Being assertive does not mean attacking or ignoring others’ feelings. It means that you are willing to hold up for yourself fairly-without attacking others.” Albert Ellis Are you tired of hiding your feelings and opinions, being overlooked, or always being expected to just go along with whatever others want to do? Do you find it […]

Tip #907:  It Doesn’t Have to be Difficult to Deal with Difficult People!

“When dealing with people, remember you are not dealing with creatures of logic, but with creatures of emotion, creatures bristling with prejudice, and motivated by pride and vanity.” Dale Carnegie We all have to deal with people who exhibit difficult behavior at one time or another. They may be customers, co-workers, family, or friends. Some […]

Tip #881: How to Communicate Under Pressure

“…When people do not have the right balance of candor and curiosity, we make bad decisions keeping us from the results and outcomes we need.” Craig Weber I recently attended an excellent webinar with Craig Weber titled: Conversations about Change: Increasing Your Conversational Capacity. He is the author of two books: Conversational Capacity and Influence […]

Tip #867: The Importance of Questions

“To ask the right question is already half the solution of a problem.” Carl Jung Albert Einstein is said to have claimed: “If I had an hour to solve a problem and my life depended on the solution, I would spend the first 55 minutes determining the proper question to ask, for once I know […]

Tip #845:  New Words and Phrases

“Words have energy and power with the ability to help, to heal, to hinder, to hurt, to harm, to humiliate, and to humble.”  Yehuda Berg I’ve been collecting these for a while. WFA is the most recent and one we’re going to see very often in the future. Anthropocene- proposed geological epoch dating from the […]

Tip #819: New Words and Acronyms

“No matter what anybody tells you, words and ideas can change the world.” John Keating I thought that some of these words and acronyms might resonate with you at this time. Allostasis: an adjusted or changed stress load. AMLAP: As Many (feedback and reflection) Loops As Possible Assignmentology: the thoughtful placement of people in assignments […]

Tip #785: Do You Have a FOBO?

“You can’t take over the world without a good acronym.” C.S. Woolley Just for fun, I’ve been collecting words, phrases and acronyms that caught me off guard because I didn’t know what they meant! As an English major, I pride myself on my vocabulary. That pride is now somewhat tarnished! See if you have met any […]

Tip #783:  How to Write Plain Language

“The chief virtue that language can have is clearness, and nothing detracts from it so much as the use of unfamiliar words.” Hippocrates “The shorter and the plainer the better.” Beatrix Potter Plain language is communication your audience can understand the first time they read or hear it. We Government regulations, legal documents and all […]

Tip #757: Conflict as Debate or Debacle

“The key to breakthrough problem solving isn’t getting along well. It’s not getting along-well.” Shane Snow According to Shane Snow in “How to Debate Ideas Productively at Work,” conflict and arguments can be very healthy for an organization. Diverse thinking and disagreements, though uncomfortable, often lead to innovation and breakthrough solutions. This is because cognitive […]

Tip #744: The Power of Counterarguments

man wearing suit

“In contests of persuasion, counterarguments are typically more powerful than arguments.” Robert Cialdini According to Cialdini, the superiority of counterarguments “emerges especially when a counterclaim does more than refute a rival’s claim by showing it to be mistaken or misdirected in the particular instance, but does so instead by showing the rival communicator to be […]

Tip #743: Attention Magnetizers

businesswoman standing and

“The communicator who can fasten an audience’s focus onto the favorable elements of an argument raises the chance that the argument will go unchallenged by opposing points of view, which get locked out of attention as a consequence.”  Robert Cialdini According to Cialdini, certain kinds of information combine initial pulling power with staying power. These […]

Tip #742: Attention Attractors

businessman standing to

“Certain cues seize our attention vigorously. Those that do so most powerfully are linked to our survival. Sexual and violent stimuli are prime examples because of their connections to our fundamental motivations to reproduce on the one hand and to avoid harm on the other-life and death, literally.” Robert Cialdini What if you could pre-dispose someone […]