Tip #381: Six Reasons Why Supervisors Need to be Involved in Training Design
“One of the most important tasks of a manager is to eliminate his people’s excuses for failure.” Robert Townsend Supervisors suffer loss of time and
“One of the most important tasks of a manager is to eliminate his people’s excuses for failure.” Robert Townsend Supervisors suffer loss of time and
“By failing to prepare, you are preparing to fail.”Benjamin Franklin Often the very attributes necessary to spur and guide the successful growth of a business
“Moments of truth” are the critical incidents in which customers come into contact with the organization and form their impressions of its quality and service.”
“We wanted a responsible man for this job,” said the employer to the applicant.Well, I guess I’m just your man,” said the young fellow. “No
“Criticism should be a casual conversation.“ W. H. Auden A win/win problem-solving model for providing constructive criticism can be used to effectively discuss and resolve
“Criticism should be a casual conversation.“ W. H. Auden A win/win problem-solving model for providing constructive criticism can be used to effectively discuss and resolve
“When solving problems, dig at the roots instead of just hacking at the leaves.” Anthony J. D’Angelo Training is not a panacea. Yet training is
“We must expect to fail… but fail in a learning posture, determined not to repeat the mistakes, and to maximize the benefits from what is
“Never fail to know that if you are doing all the talking, you are boring somebody.” Helen Gurley Brown “Any subject can be made interesting,
” It is the mark of an educated mind to be able to entertain a thought without accepting it.” Aristotle There are many reasons why
“I’m slowly becoming a convert to the principle that you can’t motivate people to do things, you can only demotivate them. The primary job of
“Three people were at work on a construction site. All were doing the same job, but when each was asked what the job was, the
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