“Best way to respect learners: Use techniques that research has proven to work. Help people reach their goals without wasting their time.” Cathy Moore
Mary Hoddy, UW Academic Staff Emerita, Facilitator and Consultant, offered this information during a train the trainer program and I thought it was so perfect I should share it with you.
It is a table titled The Science of Training: A Summary. It shows what needs to happen before the training, during the training and after the training. It was published by Global Learning Partners and is a summary of research published by Eduardo Salas, Scott Tennenbaum, Kurt Kraiger and Kimberly Smith-Jentsch: The Science of Training and Development in Organizations: What Matters in Practice. Psychological Science in the Public Interest.
The previous Tip focused on what needs to happen Before the Training. This Tip focuses on what needs to happen During the Training. This is part of a three-part series. The emphasis is the authors’. The underlining is mine.
“During the Training
Design and deliver an effective training, in which:
People understand the intended outcomes.
Content is meaningful: examples and exercises are relevant to the job.
Aids help people learn, organize and recall content.
People practice what they are learning in a safe environment. This practice has (a) objectives and (b) structure. It focuses on skills people will use back on their job.
People receive feedback on learning from trainers, observers, peers or the task itself.
People have opportunities to interact with other participants.
Deliver training in a way that builds on learners’ belief in their ability to learn and perform.
Reinforce performance during training.
Allow for self-paced learning.
Use real-world debriefs. Reflect on and discuss people’s on-the-job experiences that are related to the training.”
I love the addition of a focus on the learner’s belief in their ability to learn and perform. We always want to build their confidence in their own competence.
Our next Tip will focus on what should happen After the Training.
May your learning be sweet.