Tip #774:   Make training decisions with the learner in mind.

Good training is never static. Instead, it is “a constant stream of professional decisions made before, during and after interaction with the learner; decisions which, when implemented, increase the probability of learning.” *

As trainers, we should do our best to stay in touch with the learning needs of our participants. This responsibility does not stop after we have conducted a training needs assessment and designed the lesson plan and materials. We have to be prepared to make additional decisions during the training in order to meet their needs.

Regardless of who or what is being taught, all training decisions fall into three categories:  1. Content [what content to teach next]; 2. Learner Activities [what the learner will do to learn and to demonstrate that learning has occurred]; and 3. Trainer Activities [what the trainer will do to facilitate learning, through group facilitation and stand up presentation techniques]. Notice that this is TLC, backwards!

We need to continually consider whether it will be most helpful to alter the content (perhaps by inserting new content, or changing the content to a more basic or more advanced level, or deleting content); or to use a different learning method (by changing from large group to small group discussion, providing additional examples, or adding exercises to check for participant comprehension); or to change the learning atmosphere (perhaps by providing more frequent breaks, inserting humor, or refocusing a more dominant participant, etc.)

*This concept is drawn from the Mastery Teaching Model, which was developed by Dr. Madeline Hunter of the University of California at Los Angeles to increase training effectiveness.

May your learning be sweet.


Related Posts


Two new virtual business workshops for Spring 2023

Presentation Skills: Learn to be informative and persuasive.
8:30-4:00 pm,  4/26/2023

Register here

Six Steps to Yes: Acquire instant influence in a virtual world.
8:30 – 12:30pm, 3/28/2023

Register here


It doesn’t have to be difficult to Deal with Difficult People.

In this course you will define the behavioral characteristics and underlying needs of difficult people, assess situations in which you effectively handled a difficult person, review five steps for handling difficult people Laurel & Associates now offers courses through Teachable. Learn at your own pace.

Share This Post