Tip #577: A Business Was Lost For Want of a Daily Talk
“Management is about arranging and telling. Leadership is about nurturing and enhancing.” Tom Peters We want employees to be engaged and effective in their jobs.
“Management is about arranging and telling. Leadership is about nurturing and enhancing.” Tom Peters We want employees to be engaged and effective in their jobs.
“Is ditchwater dull? Naturalists with microscopes have told me that it teems with quiet fun. ” G. K. Chesterton Even after all of these years
January 15-16, Travel to Amman This is my third trip to Amman and, as with all of my international travels bar none, it came with
“The strongest human instinct is to impart information, the second strongest is to resist it.” Kenneth Grahame These days, performance management seems to be increasingly
“One of the most important tasks of a manager is to eliminate his people’s excuses for failure.” Robert Townsend Supervisors suffer loss of time and
“Moments of truth” are the critical incidents in which customers come into contact with the organization and form their impressions of its quality and service.”
“We must expect to fail… but fail in a learning posture, determined not to repeat the mistakes, and to maximize the benefits from what is
In diagnosis think of the easy first. Martin H. Fischer In response to last week’s Tip, “Make Learning Sweet,” Joyce Doakes Smith, CPM, Quality Oklahoma
“I’m slowly becoming a convert to the principle that you can’t motivate people to do things, you can only demotivate them. The primary job of
“Three people were at work on a construction site. All were doing the same job, but when each was asked what the job was, the
“Sometimes I worry about being a success in a mediocre world.” Lily Tomlin If you own your own business, it is very easy to burn
The ninth and last step in the comprehensive nine step LESSON PLANning Process is: STEP 9. ARRANGE TO EVALUATE IF THE TRAINING NEED HAS BEEN
Get New Blog Posts in Your Inbox Weekly.