In Part One, we considered whether there were system barriers (Step #1) or circumstances beyond the employee’s control (Step #2) that interfered with the employee’s
When an employee does not perform well on the job, the tendency is to immediately point a finger at the individual as being either incompetent
“There is no magic wand that can solve our problems. The solution rests with our work and discipline.” Jose Eduardo dos Santos If you’ve ever been responsible for scheduling
“Put a good person in a bad system and the bad system wins, no contest.” Dr. W. Edwards Deming A female employee of a metro
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Wisconsin Woman-Owned Business Enterprise
