I have four brothers- and all five of us are in business for ourselves. I have owned my own training and consulting firm for over
The Challenge: You have only thirty minutes to cover a lot of information, yet know you should use some discussion to break up the lecture.
Difficult Behavior: Complains about anything and everything, including: the room, materials, topics, instructor, organization, weather, refreshments, etc. Focus is on what is wrong or bad
Difficult Behavior: Quiet, non-participative, passive in the group. Does not make an effort to become part of the discussion. Can be shy, depressed, afraid, tired,
Difficult Behavior: Is quick to find fault with the material or instructor. Picks apart statements in an inappropriate way. Often is angry, but will not