How do you get past participant resistance, including discussion of the importance of discovering and validating participant concerns and designing an effective skill-building and engaging training program.
How do you get past participant resistance, including discussion of the importance of discovering and validating participant concerns and designing an effective skill-building and engaging training program.
The focus of this lecture is on when NOT to lecture, why that’s
We looked at 8 different steps: make them feel welcome, set the stage
Training Mastery Series
Are you a new trainer? Feeling overwhelmed? Wondering how to start or what to do?
Would you like to get just-in-time answers to your pressing questions? How about a second pair of eyes and ears to give you useful feedback and validation? Whether you need help with virtual or classroom training programs, you don’t have to do it alone.
If you need help, come to my weekly Zoom roundtable on Wednesdays from 3-4 pm CST. Get the help and support you need. View the full course schedule.
It doesn’t have to be difficult to Deal with Difficult People.
In this course you will define the behavioral characteristics and underlying needs of difficult people, assess situations in which you effectively handled a difficult person, review five steps for handling difficult people Laurel & Associates now offers courses through Teachable. Learn at your own pace.
We help managers, employees, and trainers develop the skills that will ensure their greater engagement, performance, and retention.
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Wisconsin Woman-Owned Business Enterprise
