Tip #942:  Three Steps to Trainer Credibility

“To be persuasive, we must be believable. To be believable, we must be credible. To be credible, we must be truthful.”  Hellmut Walters Trainers do not have instant credibility simply because they are the trainer. There are three actions that the trainer needs to take. Explain the basis for statements and beliefs  Trainers who have […]

Tip #928: When You Have to Scrape the Egg Off of Your Face

“Everyone has embarrassing moments at work-it shows we’re all human. The best way to handle awkward moments is to gracefully move on, and, if possible, try to find the humor in the situation.” Diane Domeyer I thought I had a clever way to make a point in a time management class for new supervisors. I […]

Tip #927: For Teachers, Who are Our Heroes

“Teachers can make such a profound impact on our lives and should be honored as heroes.”  Rainn Wilson Here is a beautiful description of the impact teachers can have on our children. The Heart of a Teacher 
 by Paula Fox  The child arrives like a mystery box with puzzle pieces inside;
  some of the […]

Tip #919: Are You a Dinosaur, Too?

“We all have a dinosaur deep within us just trying to get out.” Colin Mochrie I feel like a training dinosaur. I was a classroom trainer happy with overhead transparencies until l had to learn how to create and use PowerPoint slides. I was doing just fine until e-learning became the training methodology of choice. […]

Tip #916: In Praise of Participants Who Continually Think and Question

“Who questions much, shall learn much, and retain much.” Francis Bacon Every now and then, there is a participant in a training session who asks thoughtful question after question relevant to the subject at hand. Participant questions that are asked out of a sincere desire to learn and understand can benefit the participant, the trainer […]

Tip #897: Two Immutable Rules for a Trainer

Photo by Jill Wellington from Pexels “I  never teach my pupils; I only attempt to provide the conditions in which they can learn.”  Albert Einstein There are only two immutable rules for a trainer. If training design and delivery honor these two rules, the training experience for the learners will be comfortable, relevant, supportive, and […]

Tip #896:  L&D Obstructions 

Photo by Yan Krukov from Pexels   “Obstacles don’t have to stop you. If you run into a wall, don’t turn around and give up. Figure out how to climb it, go through it, or work around it.” Michael Jordan There are many factors that get in the way of effective learning and development. As […]

Tip #804: Train Your Trainers!

“I have come to believe that a great teacher is a great artist and that there are as few as there are any other great artists. Teaching might even be the greatest of the arts since the medium is the human mind and spirit.” John Steinbeck As the world moves at a faster and faster pace, […]

Tip #788: How to Measure Intangibles

black female instructing

“Almost every talent development program has a variety of intangibles connected to it in some way. For many programs, the intangibles actually form the basis for the program in the beginning.” Jack J. Phillips and Patti P. Phillips In their article “Intangibles and Talent Development” Jack J. Phillips and Patti P. Phillips explain that it […]

Tip #787: The Trainer as Servant Leader

“Good leaders must first become good servants.” Robert K. Greenleaf In her article “Be the Trainer You Want to Have,” Candid Taylor Brandon suggests that trainers should follow the 10 principles of servant leadership: Listening: to hear what learners need Empathy: to meet the needs of diverse learners Healing: to help learners reconnect with work, heal […]

Tip #774:   Make training decisions with the learner in mind.

Good training is never static. Instead, it is “a constant stream of professional decisions made before, during and after interaction with the learner; decisions which, when implemented, increase the probability of learning.” * As trainers, we should do our best to stay in touch with the learning needs of our participants. This responsibility does not […]

Tip #773: Set the learner up for success.

“I never teach my pupils, I only attempt to provide the conditions in which they can learn.” Albert Einstein As mentioned in Tip #772, there are only two immutable rules for a trainer. The first is to treat the learner with respect. The second is to set the learner up for success. A trainer can […]