Tip #882:  Video Bloopers

“I am my own blooper reel, as it happens.” Craig Ferguson It was a comedy of errors when I tried to create a 90-second video. I dolled myself up and sat in front of my green screen. I projected my Zoom background, which has lovely pinks, blues, and purples. But I couldn’t figure out how […]

Tip #832: Tips for Effective Virtual Communication

woman wearing headset

“Before anything else, preparation is the key to success.” Alexander Graham Bell Your virtual communication will be more effective if you prepare your physical space, your virtual space, and yourself so that you can stay focused. Prepare Your Physical Space Choose a place with limited distractions that meets your work needs and will be comfortable […]

Tip #831: How to Make a Poor Virtual Impression

“I believe that first impressions are very important.”  F.W. de Klerk If you want to make a positive impression on a virtual platform, here are things you should NOT do: Sit far back from the computer screen so you seem detached. Not look at the camera so there is no eye contact. Look down at […]

Tip #745: Rituals in Training

“There is comfort in rituals, and rituals provide a framework for stability when you are trying to find answers.” Deborah Norville I recently conducted a two-day class on How to Design Accelerated Learning Programs. It reminded me of the importance of rituals, something that the participants can anticipate will be repeated. And it got me […]

Tip #722: Overlooking the Obvious

three people in

“It takes an extraordinary intelligence to contemplate the obvious.” Alfred North Whitehead I’ve facilitated train the trainer and presentation skills workshops both nationally and internationally for many many years. But it was gently pointed out to me in a recent workshop that I’ve been debriefing facilitation practices backwards! Let me explain. In my train the […]

Tip #710: How to Set Learners Up to Fail: Part Two

“I’ve been imitated so well I’ve heard people copy my mistakes.” Jimi Hendrix I just attended a three- day marketing seminar conducted by a self-proclaimed curriculum design expert. It was very disappointing to see once again what happens when a trainer ignores the basics and sets learners up to fail. She made ten glaring mistakes. […]

Tip #603: Lightning Talk

“Thunder is good, thunder is impressive; but it is lightning that does the work.” Mark Twain Over the years, the term “lecturette” has been used to reinforce the idea that trainers should keep their lectures brief, limited to no more than 10 minutes. After that, trainers are encouraged to give their participants an opportunity to interact […]

Tip #574: Train the Trainer for Two Participants

male senior employee

“No matter how small and unimportant what we are doing may seem, if we do it well, it may soon become the step that will lead us to better things.” Channing Pollock I recently had the challenge of conducting a train the trainer program for two participants. I feared that the learning experience would be less […]

Tip #561: What NOT To Do When You Facilitate

“Nothing is more terrible than activity without insight.” Thomas Carlyle I just audited a workshop and the experience gave me a renewed appreciation for all of the things that a facilitator should NOT do when in front of a class: Do NOT begin the training session and introduce yourself while standing behind half of the […]

Tip #516: What Do You Want Your Audience to Do?

“Every choice you make has an end result.”  Zig Ziglar I recently reviewed a number of 20-minute videos of trainers in a global organization. I found three major issues. First, there was a heavy reliance on PowerPoint. Second, there was a huge amount of information. Third, it was unclear what the audience was supposed to […]

Tip #507: If You’re Going to Videotape

“There are always three speeches, for every one you actually gave. The one you practiced, the one you gave, and the one you wish you gave.”  Dale Carnegie I always videotape the participants on the last day of any train-the-trainer or presentation skills training program. The videotape includes both the participant’s facilitation or presentation, as […]

Tip #505: Handling Delays That Impact a Series of Presenters

“Circumstances may cause interruptions and delays, but never lose sight of your goal.”  Mario Andretti How do you handle it when unexpected delays or interruptions adversely impact the starting time for a presenter who will be immediately followed by other presenters? This is not a new issue. Trainers and presenters at conferences or programs that […]