Tip #764: Oh Yeah? Make Me!

“The most important thing in communication is hearing what isn’t said.” Peter Drucker Laura Arellano  gave a wonderful workshop at the Training 2019 Conference in Orlando, titled Techniques for Handling Resistant Learners. Ms. Arellano spoke about the learning brain, which she says is composed of the conscious mind and the subconscious mind (otherwise known as […]

Tagged