Tip #67: Managing Difficult Participants- The Quiet One or Withdrawer.

Difficult Behavior: Quiet, non-participative, passive in the group. Does not make an effort to become part of the discussion. Can be shy, depressed, afraid, tired, or have a negative attitude towards the group, instructor, or the process.   Special Note: This behavior may be difficult for a trainer who is seeking interaction and response. However, […]